Shipping & Delivery
Shipping & Delivery
FREE SHIPPING
We’re delighted to offer our customers exceptional value and service with free shipping from our warehouses in Europe and the USA. We use reliable carriers including FedEx, USPS, DHL, and DPD to ensure your orders reach you promptly.
SHIPPING TO OVER 200 COUNTRIES
We proudly provide international shipping to over 200 countries. However, there are some locations we may not be able to ship to. If you are in one of these regions, we will contact you directly.
LOST/MISSING PACKAGES
Creative Int Trade LLC is not liable for orders shipped to incorrect addresses provided during checkout. Please ensure that your billing and shipping addresses are accurate before finalizing your order. If we make an error, we will take full responsibility and resolve the issue at no additional cost to you.
CUSTOMS
Please be aware that we are not responsible for any customs fees that may apply once your items have shipped. By purchasing from us, you consent to potential customs fees that may be charged upon arrival in your country.
SHIPPING TIME
Shipping times vary depending on your location. Here are our estimated delivery times:
- United States: 3-5 Business Days
- Canada, Europe: 6-10 Business Days
- Australia, New Zealand: 12-14 Business Days
- Central & South America: 8-14 Business Days
- Asia: 8-12 Business Days
- Africa: 8-14 Business Days
Please note that the maximum delivery time is 10 business days, excluding our 1-3 day processing time and any potential delays due to clearance or customs.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped. Please note that tracking may not always be available for free shipping options.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”
Sometimes, it can take 1-5 business days for tracking information to be updated. If your order was placed more than 5 business days ago and there is still no tracking information, please contact us for assistance.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items from the same order may be shipped in separate packages, even if you have opted for combined shipping.
If you have any other questions or need further assistance, please don’t hesitate to contact us. We are here to help!